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Tech Tuesday Webinars - AI and Cyber Security

 

In partnership with TNS, TIANS/NSTHRC are offering a "Tech Tuesday" series. Provided by experts at On-Line Computer Services these targeted webinars will provide you with relevant information to build your adoption of emerging digital tools and foster cyber security practices.  All Sessions run from 2-3pm on Tuesdays, except #4 on a Monday.  Register for one, or all – email This email address is being protected from spambots. You need JavaScript enabled to view it. to sign up or contact Lynn McDonagh Hughes at 902.423.4480.

 

NOTE: This Webinar Series Kicks off next week! Register now for the February 17th Session!

 

Webinar #1 - Tuesday, February 17 | Hello, My Name Is AI
  

AI is the current hot buzzword, but not everyone understand its potential use in their tourism business.  Join us for this beginner-friendly short course on the basics of AI and gain confidence in starting to use some elements in your own operation.

 

Webinar #2 - Tuesday, March 3 | Surviving the Outage  
  

When the Cloud has an outage and the internet goes down, it can create service and communication issues. Learn how to build a business IT continuity plan that enables you to manage an outage, support guest the experience and protect your business data.

 

Webinar #3 - Tuesday, March 17 | The AI Co-Pilot: Beyond the Hype

This webinar will focus on how to leverage AI to create efficiencies and enhance productivity for your own operation. Join us to learn practical ways you and your team can use AI for daily administrative tasks and save hours of valuable time each week.

Webinar #4 - Monday, March 23 | The Weakest Link: Cybersecurity for Humans

Humans are the weakest link in cybersecurity, roughly 68% to 95% of security breaches involving human error, such as phishing, weak passwords, or improper data handling. Attackers exploit human emotions like urgency and trust, making ongoing training a must.


Workshops to Support your Business

 

Neurodiversity Workshop

 

Join us for an educational, interactive session designed to foster understanding, acceptance, and inclusion of neurological differences such as autism, ADHD, and dyslexia. This workshop will cover terminology, dispel misconceptions, and provide practical, actionable strategies for creating a supportive environment in your workplace.


Thursday, March 5 | 9:30am-12:30pm | Best Western Plus Chocolate Lake, Halifax
Facilitator:  Ann Divine, Ashanti Leadership

Crisis Management in Tourism On-Line Workshop

The last few years has seen Nova Scotia tourism operators deal with situations ranging from forest fires to government restrictions of wooded areas.  This interactive virtual workshop will include the following topics: what crisis communications actually means in tourism; the role of operators vs. official response agencies; how to communicate when facts are still emerging; aligning with official sources without amplifying confusion and visitor-facing communication principles during disruptions. The session will be practical, tourism-specific and grounded in real-world crisis experience.


Tuesday, March 24 | 2:00-3:30pm | On-Line
Facilitator:  Corrine Bundschuh, Event Muse Consulting

Psychological Safety Workshop

Creating an environment where people feel safe to take interpersonal risks, make mistakes and disagree with others is key to creating a safe working environment. Psychological safety in the workforce enhances trust and community. This training program shares strategies for designing a safe space in the contemporary workplace and will also include raising awareness about the subtle but serious impact of microaggressions.


Thursday, March 26 | 9:30am-12:30pm | Best Western Chocolate Lake, Halifax
Facilitator: Ann Divine, Ashanti Leadership

 

REGISTRATION IS OPEN FOR ALL WORKSHOPS

 

SIGN UP BY EMAILING This email address is being protected from spambots. You need JavaScript enabled to view it.

 or contact Lynn at 902.423.4480


BELONG - Employer Workshop: Creating Truly Accessible Tourism Workspaces

 

Coming Soon!  Watch for the March Date and South Shore Location to be Announced

Creating inclusive and accessible tourism workplaces takes more than good intentions – it requires leadership, mindset shifts, and practical tools. This interactive session introduces employers to key concepts from the Belong training program, developed by Tourism HR Canada and funded by the Government of Canada.

Participants will:

  • Experience select Belong training content firsthand;
  • Explore strategies for inclusive hiring, onboarding, and workplace design;
  • Learn how to shift mindsets around disability and accommodation;
  • Discover tools and approaches to embed accessibility across the employee lifecycle.

 

Registration is Open - This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it." target="_blank">


Emerit - Real Skills for the Real World

 

Emerit online learning offers the ultimate in easy-to-use, portable, and engaging skill development—for job seekers, frontline, workers, supervisors, owners, operators, and entrepreneurs. Emerit eLearning is based on current , developed with input from thousands of tourism professionals from across Canada.

All Emerit training is focused on building real skills - not just memorizing information. Emerit eLearning enables individuals to use the best approach for their learning style.

 

  • Accessible training anywhere, anytime
  • Self-directed and flexible
  • Independent or group settings
  • In the workplace, the classroom, or at home
  • Optimized for desktop, tablet, and mobile

Learn More at


 
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Cerritos, Calif. – Feb. 12, 2026 –Continental Girbau West (CG West), a leading distributor of Continental Laundry Solutions (Continental), has officially changed its name to Continental West and announced its move to a new facility in Cerritos, Calif. The new name reflects the company’s evolution, tighter alignment with Continental Laundry Solutions and commitment to serving the western region with a stronger, more unified brand identity.

“Changing from CG West to Continental West just made sense,” said Tod Sorensen, vice president of Continental West. “The simplified name is cleaner, easier to remember and better represents who we are — a trusted extension of Continental Laundry Solutions and a local partner our customers can rely on.”

Celebrating 17 years in business, Continental West delivers end-to-end laundry solutions and support to the textile care, vended, on-premise and industrial laundry markets across Southern California, Arizona and New Mexico. With offices in Cerritos, Calif. and Tempe, Ariz., the company provides a comprehensive suite of services designed to help customers succeed — from equipment selection and installation to financing, marketing, training and technical support.

Continental West’s full-circle support includes:

  • ·Ongoing technical service
  • Laundry design and planning to maximize space and efficiency
  • CustomSelect financing assistance tailored to each business
  • Marketing expertise through Continental Creative Services
  • Hands-on technical training and workshops
  • A fully stocked parts department supporting most makes and models

“While our name has evolved, we’re still the same team our customers know and trust — just with a name that better reflects our growth and future direction,” said Sorensen.

To learn more about Continental West’s products, services or career opportunities, visit www.continental-west.com or call 866-950-2449.

 
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TORONTO (February 3, 2026) – Le Germain Hotel Toronto is proud to unveil its newest addition: , a chic, intimate, cocktail bar opening today. The European-inspired, Canadian-born concept revives the timeless elegance of old-world hotel bars, reimagined here at a property Vogue Magazine recently called one of the best in Toronto.

Tucked away in the lobby across from the ever-buzzy  - the acclaimed restaurant that’s been turning heads since its fall debut, you’ll find its European counterpart, Mercer Lounge. While PUNCH hums in a grand room with vibrant energy and an impressive British-Indian menu, Mercer Lounge shifts the tempo: its effortlessly refined lounge is putting the spotlight on the martini. 

Guests are invited to relax by the warm, double-sided fireplace, where flattering lighting sets the mood, and every detail - from glassware to garnishes - is carefully curated, lending the space a sense of quiet intention. With its understated charm, it serves as the perfect avant or après hideaway.

At the heart of the experience is a cocktail program built on reverence for the classics.

The signature? The Freezer Door Martini. Chilled to the precise, silken temperature cocktail purists dream about, each Martini is poured from the freezer at peak perfection - crisp, smooth, and ideally balanced. Handcrafted in artisan bottles and poured tableside, the martini ritual honours the timeless classic with a menu featuring Classic Gin or Vodka, Extra Dirty, Gibson, Vesper, Espresso and Cosmopolitan, alongside a curated selection of classic cocktails, fine wines, and spirits.

To complement the drinks, the menu weaves in gentle British-Indian accents - a discreet nod to PUNCH just across the lobby. PUNCH Executive Chef Mandar Kulkarni’s refined, cross-cultural lens reveals familiar comforts with unexpected nuance. Highlights include Fried Mozzarella crowned with caviar; Gunpowder Pâté with pork shoulder, kasundi, and plum jam; Tuna Tartare with guava-yuzu dressing, black radish, avocado and tapioca crackers and Chicken Tenders with North Indian spices, yoghurt and chef’s sauce alongside other elevated small plates and snacks.

Adding to the experience, soulful music, including live vocalists flows between house remixes and original tracks, shaping a laid-back, lounge-driven soundtrack every Wednesday and Thursday from 7-10 p.m.

“Hotel lobby bars are often afterthoughts, convenient, but not special. With Mercer Lounge, we wanted to change that story completely,” said Jean-Philip Dupré, General Manager, Le Germain Hotel Toronto. “We envisioned a bar that feels like a secret destination - a place our guests wouldn’t think of as just a stop along the way.”

No reservations are required. Mercer Lounge is open Tuesday through Saturday from 5 p.m. until late. Valet parking available. Follow @mercerlounge for updates.

 
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SAN FRANCISCO — February 3, 2026 — Duetto, a leading provider of revenue and profit software for the hospitality industry, has announced the appointment of Olly Lynch as Chief Marketing Officer (CMO). Previously serving as Senior Vice President of Global Marketing, Lynch’s advancement to CMO signals a strategic shift as Duetto scales its global operations around its core ambition: leading the category with the industry’s first Revenue & Profit Operating System (RP-OS).

 

To facilitate this ambition, Lynch will bridge the gap between product innovation and market adoption, ensuring Duetto’s unique capabilities are reflected across brand, product marketing, and go-to-market (GTM) strategies.

“My mission is simple: to take Duetto from being the tool revenue teams love to the platform the hospitality industry relies on,” said Olly Lynch, CMO of Duetto. “The future of hospitality performance goes beyond RevPAR. Duetto is uniquely positioned to help the industry adopt a more complete view of performance, one that incorporates revenue and profit — and gives hoteliers the systems they need to act on it.”

The right strategist to power global scale

Lynch brings over a decade of experience leading marketing and growth transformation across SaaS, enterprise technology, and product-led businesses. His background offers a rare combination of large-scale enterprise expertise and the agility of high-growth tech startups — making him well-suited to Duetto’s broad customer base, from independent hotels to global hotel brands. 
Prior to joining Duetto, Lynch spent four and a half years at Travelport, where he was instrumental in modernizing the digital and brand strategy for the travel technology giant. His experience also includes leadership roles at tech startups such as Lickd and Paytently, where he focused on designing intuitive buying journeys and seamless onboarding to ensure rapid time-to-value. Additionally, Lynch led global digital strategies at marketing agencies for enterprise tech companies such as FujitsuMotorola, and Thomson Reuters.

The announcement comes at a pivotal moment for Duetto and the industry

Rising operational costs, volatile demand, and fragmented technology mean the role of revenue management has to evolve to incorporate a view of both revenue and profit. Lynch’s appointment reinforces Duetto’s intent to solve this challenge.

“Olly’s expertise will be crucial as we lead the next era of hospitality optimization,” said Alex Zoghlin, CEO of Duetto. “His track record of building distinctive, credible global brands and driving frictionless product adoption is exactly what Duetto needs as we expand our footprint and help customers improve overall performance.”

Lynch marks the third in a series of strategic executive hires (including CPO Kartik Yellepeddi and CTO Robert Matsuoka) designed to accelerate the evolution of Duetto’s RP-OS.

Duetto will continue to discuss overall hotel performance at , its first global summit on profit and revenue management, scheduled for April 16, 2026, in Hollywood Beach, Florida.

 
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Developed to meet highly complex requirements, the stands out for combining two critical performances in a single solution: fire resistance up to 60 minutes and sound isolation up to 43 decibels. 



This kit includes a 54 mm thick door with a perimeter frame in hardwood rails, MDF facing and a multilayered acoustic core, complemented by a double drop seal. This kit includes a 54 mm thick door with a perimeter frame in hardwood rails, MDF facing and a multilayered acoustic core, complemented by a double drop seal. The frame consists of a hardwood jamb, with extension in high density plywood, incorporating fixed and adjustable architraves, as well as fire and acoustic seals and compression seals, thereby ensuring consistent performance in demanding environments. The stainless steel hinges and lock, with CE marking, reinforce the reliability of the system, certified according to European standards EN 13501-2 and EN ISO 717-1. 

Featuring relevant functionalities, this solution also offers high visual versatility, available in a wide variety of designs from the Essential, Exclusive and Classic lines, as well as in finishes from the Naturdor®, Dekordor® and Lacdor® ranges. This differentiating feature is reinforced by the possibility of combination with Vicaima Infinity, a new dimension for professionals in the world of architecture and interior design. A creative approach allowing the development of exclusive patterns and designs, applied to doors, panels and other elements, conferring a unique and distinctive personality to spaces. 

The sustainable aspect of the product is also worth highlighting. The Portaro® EI60 AC43dB has a U-value of 1.3 W/(m²·°C) and contributes to the thermal compartmentalisation of spaces, helping to restrict heat exchange between environments. Integrated into a global approach to energy efficiency — in conjunction with other construction elements, such as windows — it contributes to the reduction of artificial air conditioning needs and, consequently, to the mitigation of economic and environmental impacts. At the same time, this solution reinforces Vicaima’s commitment to sustainability, as it is available with FSC® certification, which ensures that the timber is sourced from environmentally managed forests. 
 

CREATIVITY AND PERFORMANCE COME TOGETHER AT THE ARTCORE HOTEL IN PORTO 

It was in a particularly demanding and unique context that Vicaima recently applied this high-performance solution. This level of performance is especially relevant in the hotel sector, an area where security, privacy and tranquillity are decisive factors for each guest’s experience. 

In the creative centre of Porto, at the newly opened the Portaro® EI60 AC43dB was fitted mainly in the entrance doors to the rooms, assuring fire resistance and a high level of acoustic isolation between the corridors and private areas. This superior performance directly contributes to the quality of rest, creating a peaceful and protected environment, even in a hotel that is openly vibrant and sensory. 

"The Portaro® EI60 AC43dB was a decisive factor given its exceptional performance. The product enabled us to combine maximum security with impeccable acoustic comfort without compromising the creative freedom of the project," says Paulo Ferreira, General Manager at the ArtCore Hotel. 

This is a unique project in the contemporary urban hotel scene: a four-star hotel where art is integrally part of the experience, transforming each space into a living visual narrative. 

Besides the technical aspect, the interior design project required an aesthetic outcome that matched the artistic concept defined by NANO Design. In this context, Vicaima Infinity plays a key role, transforming doors into genuine elements of creative expression. In the bedrooms, the Infinity coating applied facing the corridor contrasts with the Naturdor® Oak on the inside, emphasising the duality between public space and the private retreat.

In the common areas — such as corridors, lobby and dining areas — the diversity of finishes intensifies the hotel’s visual narrative, with applications of Vicaima Infinity Black Ash, Naturdor® Oak, Dekordor® HD Colours Black and Lacdor RAL 3000 Flame Red. Each surface contributes to an engaging atmosphere, where colour, texture and materials interact with the architecture and artistic identity of The ArtCore. 

"Vicaima Infinity was essential to bringing the creative vision of the project to life. The doors are no longer an ‘invisible’ technical element, but have become an integral part of the hotel’s artistic language, as if they were pieces of art, seamlessly integrated into the architecture of the space," adds the hotel manager. 

As a complement, the project also incorporates single and double leaf Portaro® EI30 solutions, in specific areas, reinforcing the fire resistance of the building. 

Located at the heart of Bonfim, one of Porto’s most creative and emerging areas, the ArtCore Hotel makes its mark as a destination for those seeking authentic experiences, where design, local culture and hospitality all come together.

This project illustrates how the Portaro® EI60 AC43dB is positioned as a benchmark in the Vicaima portfolio. A reliable solution combining technical performance, cutting-edge customisation and architectural integration, in a project where art literally starts "at the door".

 

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