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Chicago — January 13, 2021 — Hotels are struggling to keep their doors open today, and many are unable to rehire full staff. Frontline employees fortunate enough to be working amidst the ongoing pandemic are wearing more hats and putting themselves at risk each day to deliver the highest levels of guest service in hopes of assuring travelers that their hotels are safe. To recognize these unsung heroes of hospitality, a new digital tipping solution has entered the hospitality scene to provide a contactless, cashless and “appless” enterprise system for digital gratuity with full reporting. Called youtip, the solution is simple and fast for tippers to use, as no app download is required.

“In today’s economy  ̶  even before COVID-19  ̶  businesses are choosing to go cash-free, including hotels, with many encouraging credit-card and contactless payments,” said Sarah Taveprungsenukul, youtip co-founder and CEO. “We’ve all been there. We want to tip service staff, such as the valet parking attendant, bellman or hotel housekeeper for jobs well done, but don’t have enough cash on hand to do so. Taking the time to download a gratuity app is inconvenient, especially for travelers who often find themselves in a time crunch to run to the ATM or who want to limit their exposure to handling germ ridden cash. We developed youtip as the easiest digital tipping solution in the market. Tippers simply scan a QR code displayed anywhere that is visible and convenient, such as a valet stand, on the in-room TV or smart speakers with digital displays, or on an employee’s badge/card. They can also click on links sent directly to them via text or email. This digital scan-and-tip system provides a quick and easy experience for guests and gives operators service feedback in seconds.”

youtip is the brainchild of Doug Miles, co-founder and COO, and a 20-year fintech veteran who too frequently found himself without the cash to tip during business travel. Noticing the rapid adoption of QR codes in the U.S. and smartphone cameras now having QR code reading capability, Miles dusted off an old idea to pitch to Taveprungsenukul, his long-time friend in hospitality. The duo also brought tech-solution developer and friend Nicholas Okuley, youtip co-founder and CTO, to the table to help finetune the offering.

“To achieve mass adoption, the solution had to be faster than cash,” Miles said. “youtip utilizes technology that already exists in your phone rather than requiring an app download. You just scan, tip and go. Our system routes the tip to the business’s bank account along with transaction reporting and guest feedback. This appless solution is a ‘first’ in hospitality, and we anticipate that it will change the way tips are transacted for the foreseeable future.”

Call for Integration Partners!

youtip can integrate with other critical business solutions, such as the property-management systems, point-of-sale systems, accounting/payroll solutions, service optimization systems, and voice/text technologies for hotels. Technology companies in the hospitality space who feel their solution, when tied to youtip, will further help hoteliers to recognize and reward today’s unsung heroes are encouraged to contact youtip at This email address is being protected from spambots. You need JavaScript enabled to view it..

"By approaching the software with a focus on flexibility, we are able to not only offer a scalable standalone product, but also one that can be tailored to specific customer needs  ̶  whether to express their brand and personality, or seamlessly tie into existing infrastructure thanks to our various partner integrations,” Okuley said.

youtip is PCI compliant and utilizes the built-in security of Apple’s Apple Pay and Google’s G Pay. The company charges a convenience fee on every transaction to the person leaving the tip. QR codes can be leveraged to process both pooled and individual gratuities.

youtip is also ideal for charitable giving/fundraising campaigns. Businesses can use signage with a QR code tied to their charitable organization’s bank account to raise money in the field. Quick digital donations at events and during street fundraising initiatives can be a great way to enhance a fundraising tool kit.

“We are waiving system subscription fees through the end of 2021 to help the hospitality industry recover as quickly as possible,” Taveprungsenukul said, noting that charges may apply for design customizations and third-party integrations, such as PMS, payroll systems and branded mobile applications. “What we are most excited about through this technology launch is that youtip solves two key problems for the service industry: 1) Fewer people are carrying cash, and 2) increased demand for contactless services.”

For more information on youtip, visit www.youtip.money. For questions about business customization, integration, or enterprise deployment, email This email address is being protected from spambots. You need JavaScript enabled to view it.

 
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ST-JEROME, QC, Jan. 13, 2021 /CNW/ - Foliot Furniture, a leader in the design and manufacture of quality furnishings for the hospitality and educational housing communities, today announced the appointment of Francis Arseneault as the company's Chief Executive Officer (CEO).

Mr. Arseneault brings to the company over 20 years' experience in the consumer packaged goods (CPG) industry, both in North America and internationally. The new CEO will assume his functions from Foliot Furniture's head office, based in Saint-Jerome, Canada.

Prior to joining Foliot Furniture, M. Arseneault served as President of Hefty® Waste Storage, business unit of Reynolds Consumer Products (NASDAQ: RCP) in the greater Chicago area.

Before his role with Hefty, Mr. Arseneault held positions of increasing responsibility at RCP, including time as President of the Presto Products brand and VP/General Manager – International and Business Unit Manager - Canada. In these positions, he led the sales, marketing, finance, operations, and distribution functions of multiple brands in Canada, the US and more than 90 countries.

"Beyond his impressive professional background, it is above all Francis's values and energy that have convinced me that he is the best person to guide the company towards the next stages of its growth," said Daniel Foliot, board member, founder and newly retired CEO of Foliot Furniture.

"It is a pleasure and an honor to have been asked to join Foliot Furniture. This company is not only impressive because of the quality of its products and services, but also because of its unique culture where people are at the center of the organization's success." said Mr. Arseneault. " At Foliot, we feel that safety, teamwork, passion and customer focus are embraced by everyone."

" I certainly intend to uphold Mr. Foliot's vision of further developing the company by leveraging our talented employees to ensure the achievement of our ambitious growth plans in the coming years."

" Among the top priorities, our digital transformation, innovation and the conquest of new growth markets are particularly important to me. Having led similar initiatives in the past, I look forward to seeing how much Team Foliot can accomplish."

 
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Toronto, Ontario – January 8, 2021 – Manga Hotels today announced it has been recognized with a 2019 Hilton Legacy Award for top performer with 3 or more hotels. The Hilton annual awards program celebrates owners and development partners in the Americas for contributions toward brand excellence and development efforts.

Sukhdev Toor, President of Manga Hotels said “We are proud of the accomplishments of our excellent Hilton properties, in particular, The Hollis Halifax – a DoubleTree Suites by Hilton, DoubleTree by Hilton Toronto Airport and DoubleTree by Hilton Dartmouth. The recognition by the brand for Manga’s commitment to such excellence affirms our continued success in meeting and exceeding expectations. We value our partnership with Hilton.”

The Legacy Awards recognize the passion, creativity and innovative spirit of Hilton’s partners who are committed to quality projects that meet or exceed brand standards and have a positive impact on communities around the world. The leadership of Hilton’s development and brand teams select the winners based on strict criteria including, but not limited to, hotel quality and commitment to guest experience.

For more information about Manga Hotels please visit www.mangahotels.com

 
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Toronto – December 16, 2020 – Easton’s Group of Hotels today announced it has been recognized with a 2019 Hilton Legacy Award for Multi-Brand Developer of the Year for Canada.  The annual awards program celebrates owners and development partners in the Americas for contributions toward brand excellence and development efforts. Hilton recognized nearly 60 high performing owners and developers across 15 different categories.

“We are humbled and honoured to be recognized by Hilton with the Legacy Award." said Dr. Steve Gupta, Chairman and Founder, Easton's Group of Hotels.

The Legacy Awards recognize the passion, creativity and innovative spirit of Hilton’s partners who are committed to quality projects that meet or exceed brand standards and have a positive impact on communities around the world. The leadership of Hilton’s development and brand teams select the winners based on strict criteria including, but not limited to, hotel quality and commitment to guest experience. To see the full list of Hilton’s 2019 Legacy Award winners click here.  

For more information about Easton’s Group of Hotels please visit www.eastonsgroup.com

 
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St. John's, NL – Hospitality Newfoundland and Labrador encourages everyone to support local and support tourism, particularly as tourism and hospitality businesses have been exceptionally affected by the COVID-19 pandemic.

“Tourism Businesses and their operators across the province are still entirely committed to the Health & Safety measures outlined by the Department of Health” says Hospitality NL Chair, Brenda O’Reilly. “As a professional industry we have followed public health guidelines very closely to ensure our businesses, communities, staff and guests have safe and fun experiences. We want to assure the public that COVID-19 cases in the province, although identified as “travel related” aren’t necessarily contracted by travel and that operators are doing their due diligence to keep health and safety at the forefront of their operations.”

The economic impact that COVID-19 has had on the tourism industry in Newfoundland and Labrador can not be understated. Contributing over 1 billion in spending with over 20,000 jobs in over 2,700 businesses, the tourism industry has been impacted greatly in both urban and rural communities throughout the province – threatening the existence of our heritage and our culture.

“As so many tourism and hospitality businesses have pivoted their services to offer their products - whether it be gift cards, takeaway, online experiences and products, I’m confident that everyone can follow the guidelines set out by the Department of Health and Community Services and still find a way to provide some much needed support to local businesses. Our members provide a wide range of experiences from accommodations, retail and cultural experiences, crafts, food and beverage, tours, music and much more, providing something that everyone can enjoy.” concluded O’Reilly.

Hospitality Newfoundland and Labrador, the provincial tourism industry association for over 37 years, is dedicated to advancing growth in tourism through advocacy efforts, skills and knowledge development and membership opportunities.

 

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